Learner Support

Onboarding & Goal Setting

After you enroll, you’ll have the opportunity to sit down with your course instructor and/or advisor to review course expectations, walk through the training process, and discuss your goals.

On-Call Assistance

If you have any questions or need additional guidance, you can chat, text, email, or schedule a 30-minute call, and we’ll help you.

Technical Support

If you’re looking for some backup on the technical end—logging in, managing course tools, or submitting content—we’ll always take time to talk you through the issue.

Email [e-mail] for technical support needs. 

Course Instructor Guidance

Our instructors are industry experts with thorough knowledge of the programs they support—and they love sharing that knowledge. They’re great at helping with content-related questions and explaining more complex concepts.

Your expert instructors are always available to walk you through all of ACT's policies, procedures, and training methods.

Discussion Boards

Lively discussion is a hallmark of exceptional training. That’s why you’ll have 24/7 access to our discussion boards that cover various topics and provide an easy way to connect with others embarking on similar journeys.

Lifetime Career Services

Our professional development coordinators will meet with you to discuss your goals and provide you with an overview of our employer network.